• State Verified Answer
  • Locked Locked
  • Replies 19 replies
  • Subscribers 26 subscribers
  • Views 460 views
  • Users 0 members are here
Attachments (1) Download All
Nordic Case Info
  • Case ID: 289191
Options
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

URGENT: Device not found after nrf connect for desktop upgrade

user105759

Hi there,

This morning I updated to the latest version of the nrf connect for desktop, along with all the extensions (LTE Link Monitor, Programmer, Toolchain Manager).

However I cannot seem to detect my nrf9160 DK anymore. It does not pop up in the "Select device" on any of the apps. This is extremely frustrating. When we toggle the switch to the nrf52 however, the dk gets detected, but when toggling the switch to the nrf9160 position, we can not detect the DK, and only the J-link pops up within Programmer app:

Unfortunately I do not remember the previous versions of any of the app I had. Please advise a workaround for this ASAP!

  • 0 in reply to user83406

    Hi Tero, 

    Did this also happen after updating nrf connect for desktop?

    Maybe the JLink-OB on this nRF9160DK is broken? Could you try to program the nRF9160 with another nRF9160DK or JLink debugger to confirm?

    Best regards,

    Charlie

  • 0 in reply to user93921

    Hi,

    I haven't been using nRF9160DK for a while so I don't exactly know when it's gone broken. And I tested this with another DK and it had the same problem.

    I don't think the JLink-OB is broken because when I switch the SW10 to nrf52, the Programmer recognizes the device.

    BR,
    Tero

  • 0 in reply to user93921

    This issue is without a doubt not a hardware error. This is another Nordic tool issue.

    I have installed the nrf connect for desktop application on a clean machine, and everything is working fine.

    Please can you advise where to go from here. How can I do an absolute clean removal of nrf connect for desktop so that I can reinstall it?

  • +1 in reply to user105759

    So I have solved the issue I am having here. Both issues were solved using this method.

    From my experience my advice to anyone using these tools:

    Once you have a working environment, do not update unless absolutely necessary.

Related
Terms of service