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nRF Connect cannot detect any devices on VM

nRF Connect for Desktop cannot find any devices from the SELECT DEVICE tab in LTE Link monitor or Bluetooth Low Energy app. 

The device can be found on Device Manager and connect through putty serial port.

I have tried not ticking the "Show only supported devices" but still not working.

Any suggestions is appreciated.

Updates:

- It does not work on Windows 7 and Windows 10 VM

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  • Hi,

    Could you please provide more information on which board you are using? 

    Can you see the board using Programmer application? Have you tried to program the board? 

    I suggest you to try to connect to only one board at the time and be sure that it is one of the Nordic Semiconductor boards. In addition, make sure that power on the board is ON. If you are using Visual Studio Code, make sure that you are connected to the board.

    Best regards,

    Dejan

  • ''' Could you please provide more information on which board you are using? 

    Here is my environment:

     - nRF52DK_nRF52832(1) & Sparkfun nRF9160 Thing Plus + JLink EDU(2)

    - Windows 7 64bit Virtual Machine

    - nRF Connect for Desktop v3.9.1

    - Segger J-Link v6.88a

    ''' Can you see the board using Programmer application?

    No.

    ''' Have you tried to program the board? 

    Yes. I can program my board using J-Flash Lite

    ''' I suggest you to try to connect to only one board at the time and be sure that it is one of the Nordic Semiconductor boards.

    Yes. I connect either (1) or (2) only.

Reply
  • ''' Could you please provide more information on which board you are using? 

    Here is my environment:

     - nRF52DK_nRF52832(1) & Sparkfun nRF9160 Thing Plus + JLink EDU(2)

    - Windows 7 64bit Virtual Machine

    - nRF Connect for Desktop v3.9.1

    - Segger J-Link v6.88a

    ''' Can you see the board using Programmer application?

    No.

    ''' Have you tried to program the board? 

    Yes. I can program my board using J-Flash Lite

    ''' I suggest you to try to connect to only one board at the time and be sure that it is one of the Nordic Semiconductor boards.

    Yes. I connect either (1) or (2) only.

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