nrf9160 DK - cannot activate iBasis SIM

Hello, 

user16624, our nRF Cloud team reports that there might be an issue with the front end. They were able to reproduce the issue. The SIM was activated. The registration form gets sent successfully, however, the front end did not get correct event.

Can you please verify if SIM was added to SIM Cards list?

Kind regards,
Øyvind

Thank you!

Yes the SIM was added, but cannot be activated.

The issue is still there.

I've talked to our Regional Sales Manager for Ireland and the UK, and she informs me that iBasis SIM have limited coverage in the UK (LTE-m), while Ireland is not supported due NB-IoT.  For Ireland please contact you local network provider Vodaphone. This way you will not need to worry about registering the SIM in nRF Cloud.

Sorry for the inconvenience! 

Kind regards,
Øyvind

I've talked to our Regional Sales Manager for Ireland and the UK, and she informs me that iBasis SIM have limited coverage in the UK (LTE-m), while Ireland is not supported due NB-IoT.  For Ireland please contact you local network provider Vodaphone. This way you will not need to worry about registering the SIM in nRF Cloud.

Sorry for the inconvenience! 

Kind regards,
Øyvind

I had aThingy:91 working before...until the sim expired....waiting for a new one. So coverage for me is not an issue...at least where I'm developing.

As long as you are just sending sensor data then the iBasis SIM is sufficient. But if you intend to use GNSS, eDRX or PSM, then it is recommended to use i.e. an O2 SIM.