Thingi:91 : CLOUD_EVT_CONNECTION_TIMEOUT

Also if this was a certificate/provisions issues, I would see a different error ? Appreciate the community feedback !

Hi Beshan,

beshan said:

Also if this was a certificate/provisions issues, I would see a different error ? Appreciate the community feedback !

Yes, that is correct. What kind of SIM are you using? I see you have latest modem FW, and it does connect to NB-IoT network. We might need a modem trace of this.

Kind regards,
Øyvind

How do I get a modem trace ?  I tried to complile the Asset Tracker v2 using the tool chain/SE studio , but that merged hex file does not show any output from the LTE monitor. 

Hello

beshan said:

I tried to complile the Asset Tracker v2 using the tool chain/SE studio , but that merged hex file does not show any output from the LTE monitor.

Did you do this after you registered the ticket? There was no need to reprogram the device. To fix the issue we have a precompiled application package that you can download, and then program the Asset Tracker v2.
https://www.nordicsemi.com/Products/Development-hardware/Nordic-Thingy-91/Download#infotabs

beshan said:

How do I get a modem trace ?

You can follow the guide we have in our documentation: https://infocenter.nordicsemi.com/topic/ug_trace_collector/UG/trace_collector/collect_modem_trace_thingy.html

Kind regards,
Øyvind

This is now fixed. The NRF9160 works on Sri Lankan network, the issue was that the firmware (or the network) couldn't translate the DNS. When I use a IP address, it connects using MQTT.