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  • Case ID: 288418
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Device could not communicating always ,some time getting time out error while trying to send some thing .

user114408

Hi Team,

I am using Open Thread networking protocols in my projects to communicate with the devices .I have seen while  trying to changed some parameters  over the network, sometimes the parameters has got reflected sometimes not , getting time out error and the issue is happening when device rejoin into the network after got disconnected from the network once .

I have attached sniff data you can check as reference.

Image 1.....You can see there is PUT request for change parameters and a response as "changed".

Image 2....You can see there is several times PUT request but no response as "changed" .

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  • 0

    Hi,

    Can you post the full Wireshark sniffer files (along with the network keys if these are not the default ones)? 

    It looks like the message is not ACKed by the receiver, and it is being retransmitted.

    Is it correct that the receiving node is a child device? Did the device rejoin to the same parent, and does it have the same address?

    Best regards,
    Jørgen

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  • 0

    Hi,

    Can you post the full Wireshark sniffer files (along with the network keys if these are not the default ones)? 

    It looks like the message is not ACKed by the receiver, and it is being retransmitted.

    Is it correct that the receiving node is a child device? Did the device rejoin to the same parent, and does it have the same address?

    Best regards,
    Jørgen

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