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Nordic Case Info

Case ID: 288938

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nRF5 SDK is not maintained anymore
More Info: Consider nRF Connect SDK for new designs

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There was an error adding your device: nRFCode 40101

user116054 over 4 years ago

Hi
There was an error adding your device: nRFCode 40101.
device : nrf-352656100027732.
I cannot register it.
Please help me to reset it.
Thanks.

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user116054 over 4 years ago in reply to user100109 +1 verified

If anything gets a progress, please let me know. Thanks.

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0 user100109 over 4 years ago

Hello,

please follow this guideline.

There was an error adding your device: nRFCode 40101.

The error says that this device already is associated with another account. Please remove it first.

Regards,

Markus
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0 user116054 over 4 years ago in reply to user100109

I messed up with accounts, cause i was able register the device once but i cant recall anymore username or find it from inbox,please help me to reset it. thanks.
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0 user116054 over 4 years ago in reply to user100109

I messed up with accounts, cause i was able register the device once but i cant recall anymore username or find it from inbox,please help me to reset it. thanks.
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